Delivery time consists of two periods:
1) Processing time (2–3 business days)
Order confirmation, preparation, quality check & packaging.
2) Delivery time (approx. 5–9 business days)
From dispatch until the parcel arrives at your address.
*All shipping times exclude customs clearance and customs-related delays. During peak periods such as Christmas, Black Friday or Valentine's Day, delays may occur.
Please note that in the event of a lost parcel, we can only offer you a replacement shipment or a refund.
Once an order has been placed, it can no longer be changed or cancelled, as the packaging & processing procedure begins immediately after the order is received.